If You place your order and we receive the payment for it from Monday 09:00 to Thursday 19:00 Your item will be dispatched the next working day. After this time your item will be sent out the following working day. Payments made by PayPal will be dispatched at the next working day. All orders are final so before submitting an order please ensure all details are correct, once your order has been dispatched we are unable to change the shipping address and cancel orders.
■ Latvia standard delivery cost by "Omniva" parcel machine: 1.98 EUR. The goods will be delivered to the chosen parcel machine within 2 - 5 business days, after the order is paid. You will be informed via SMS (on registered mobile phone number), about the delivery of the goods to the parcel machine. Message will contain information with the door code, location of the parcel machine, the return code and the length of the storage period. Packing machines are available 24 hours a day, 7 days per week.
■ Latvia standard delivery cost by "Latvijas pasts": 3.98 EUR. Delivery within the territory of Latvian Republic takes 2 to 5 working days.
International (Worldwide) Delivery by the ""Local post"" generally takes 3 to 20 working days. Shipping price is calculated based on package weight and shipping address during checkout procedure. Your item will be dispatched the next working day after we will receive the payment. International delivery parcels cannot be delivered on Saturday, Sunday or any bank holidays.
We are happy to deliver to you anywhere in the world but please note that delays may occur at the point of customs/duties, these delay are beyond our control.
Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
If You are not completely satisfied with your purchase, You can simply return the item or items to us in it's original condition and all tags intact within 14 days of receipt. We will issue a full refund (excluding delivery charge) on receipt. All sale items with the value of less than 15.00 EUR are non-returnable, however, if the item is unsuitable we are able to make refund. Please also note that for hygiene reasons all compression products are non returnable. When trying on items of clothing, please make sure that they do not come in contact with anything that may mark or add scent to them, for e.g. Perfume, deodorant, smoke etc. We will be unable to accept any returned item where there is evidence that these instructions have not been adhered to. The item or items must be returned to us by post enclosed with the returns note stating the purpose of return and any other enclosed documentation. If you have lost your returns note, just simply enclose a piece of paper with your order details and name.
Returns Address:itonus, SIA
Ozolciema iela 18-344